FAQ

How do I place an order on your website?

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What payment methods do you accept?

Do you offer international shipping?

What is your return/exchange policy?

How long does shipping take?

Can I track my order?

What if the item I want is out of stock?

Are the colors of the products on the website accurate?

Do you have a size guide to help me choose the right size?

Can I cancel or change my order after it has been placed?

Do you offer discounts or promotions?

What should I do if I receive a damaged or defective item?

Can I return or exchange sale items?

How do I contact customer support?

What is your privacy policy regarding the collection and use of customer information?

Can I request a customized or personalized item?

Can I sign up for email notifications to receive updates on new arrivals and sales?

Do you offer free shipping on all orders?

What is your policy on lost or stolen packages?

Can I request a refund if the price of an item I purchased goes on sale shortly after?

Are there any restrictions on using promotional codes or coupons?